is their best friend or not but they want to know if they can trust him, and that's what's important. he'll do that by speaking honestly and directly, not warm and fuzzy. >> yeah, you know, and also self defeating. look, people think you're a jerk, prove you're not, okay, you know. >> my advice to him would be advice they gave me when i first started going on television, just be yourself, don't worry so much about the camera, because he is a charming guy, intelligent guy behind the scenes, funny guy, and small groups, i have gotten to see him. when he gets in front of the camera, he stiffens a little. let mitt be mitt. >> i'll tell you a story. first time i met mitt romney in his kitchen. he says alex, mitt romney, good to see you. i would like you to meet my wife ann, and my other wife beth, it was his campaign manager. he has a great sense of humor. he is a delight to be with. >> but it doesn't matter, not good publicly doing these things, not comfortable revealing himself.